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Our system will ask you for your order information and then we’ll get in touch on Discord to start coordinating your order! We’ll assign a pro player for your service and give you constant updates through the process.

There is a quick procedure to complete only on your first purchase!

1. We need you to kindly join this Discord server https://discordapp.com/invite/Sef6HKC.
   We call it the ‘Contact-Only’ server as it allows you to message all of our support departments without a friend request (standard Discord settings allow you to message any contact that shares a server with you).
   Please note that this server looks empty on purpose for your privacy – nobody can see other server members so you are completely anonymous.
2. Once you have joined the server, you can message us at "BlazingBoost Apex Legends#3206"
3. We will communicate directly so that all of our team can chat with you 24/7/365 with no downtime. Just like you're talking to a random friend

You may also receive an invitation to the contact server via email if you cannot find us. In any case, the process is easy and fast. No worries!

Can I contact you on LiveChat too?

Of course we are always online, Livechat is the basic gateway to our support. Our Livechat team can help you with any question or issue, generate a custom sale and redirect you to the right section or department that will suit your needs.

However, if you have already bought from BlazingBoost before, we encourage you to chat with us on Discord so that our dedicated team can help you even further thanks to previous chat histories.

Will I be in touch with my assigned pro player?

Yes! For any of our services, you can always communicate with your pro. If you purchase a Play with Pros service, you will have another group conference with your assigned pro, named with your order ID. You will be able to schedule a time and coordinate when you’ll meet each other in game to complete your service. We always recommend Sherpas for 100% safety and the best service experience.

If you purchase an Account Sharing service, you will be able to communicate with your pro in a specific channel we will create in the Contact Only server. We encourage you to use this channel primarily to exchange login codes (SMS or any other system you have enabled on your Destiny account) so that our pro can login easily, he'll also keep you updated on your server through there!

In the meanwhile, our support will always assist you directly. Even if you are in touch with your pros for a smoother coordination, our support is specifically trained to help you in great detail.

In general, we employ every single system to make sure your service and account are safe.

However, it also depends on the product that you are purchasing. Play with Pros services have zero risks as they are not against the game’s rules. They are fast, can generally be completed by our pro players on any platform due to Crossplay and we always encourage them as they are the future of this industry.

Account Sharing services, on the other hand, are against the game’s rules and cannot be considered completely safe. Even though our pros use a VPN, you need to be aware that an Account Sharing order can never be considered 100% bulletproof. Therefore, if you purchase this type of a service we encourage you not to overdo it and to change your password after each order.

Which players work with you to complete my service?

Our recruitment procedure is very strict. We only work with the best of the best that are contracted with us, and we make sure not to hire any cheaters, of course. To do so, we have a dedicated team with a lot of internal procedures to keep our roster clean. Any rotten apple is immediately filtered out.

Yes, as your account will gain discount points (“Blazing Points”) to use in the future. Every purchase you make generates credit on your account that you can use to drop the price on the cart!

Therefore, you can either make an account through the Register button or you can follow the ‘Quick Registration’ procedure on our cart. With a few clicks, you’ll be all set.

All of our services have an "Estimated Time of Arrival/Completion" or an ETA. It consists of the usual duration of the service which we have experienced with previous services of similar type. It is impossible for us to be completely sure about the length of your service, but we will always do our best to stay within the Estimated Time by asking all of our available pros and similar services!

We do not want to deceive you with an unrealistic delivery time; however, we also go out of our way to make sure your order is completed as quickly as possible. As soon as we see your order, all of our pros can apply to complete it and we will also proactively message our most active and trusted players. After many years in business, we have developed lots of systems to start quickly, keep you updated, and compensate you in case of delays.

In general, you can always ask for a cash refund if the service has not been started yet, or change your order into something else with a credit refund. This is in line with your consumer rights. 
As per our terms and conditions, the service is considered as started once a pro player has been found and the order has been organised. After the service's start, you can:

1. ask for a cash refund if the ETA is doubled, in which case we are obliged to give you your money back for the part of the order that was not completed yet
2. still change your order by requesting a credit refund

By default, if you experience delays caused by us or our player, we will always offer you a compensation (partial refunds, future discounts, website credit, or similar). We are on your side and we want you to have the best possible experience when shopping at BlazingBoost