Terms and Conditions

GENERAL

Before you use blazingboost.com (“the website”), please read the following terms and conditions carefully. By using the website, you confirm your express agreement to these terms and conditions, you acknowledge the legitimacy of these terms and conditions and their reasonableness to protect our business interests, you warrant that you are capable of being bound by, and you shall be bound by the same. If you do not agree to any of these terms and conditions, you must exit the website.

These terms and conditions contain important legal information regarding your use of the website and they govern the legal agreement (“Agreement”) between you (“you”, “the customer”) and us, BLAZINGBOOST SRL (“us”, “we”, “blazingboost.com”) according to Italian law and subject to the jurisdiction of the Italian courts, where consistent with mandatory consumer protection laws.

Main characteristics and price of the services offered by BlazingBoost

BlazingBoost offers video games related services to its customer: you can find all the information regarding the services, their prices, and the accepted payment methods in this website. BlazingBoost does not sell physical or virtual goods, nor license on any kind of virtual goods.

Identity of the merchant

The merchant is Blazing Boost s.r.l., Via Bernardino Zenale, n. 13, Milan, MI, Italy; P.IVA/VAT: IT 07924830966, C.F.: 07924830966; company registry number MI - 1991014; phone: +39 02 8716 7055, e-mail: [email protected]

DISPUTE RESOLUTION

In the first instance, please contact us at [email protected], if you have any questions or concerns, wish to make a complaint, or register a dispute. All complaints or disputes can be managed by us, directly with you, which we recommend. Your satisfaction is our primary consideration.

This does not affect your statutory rights and you are of course free to submit any dispute against us in any competent Court.

ODR PLATFORM

If you wish, you may submit your complaint to the European Union ODR (Online Dispute Resolution) platform, using this link https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

If you prefer you can submit any dispute for confidential arbitration in the city of Milan, in the Milan Chamber of Arbitration. The Chamber acts as an arbiter.

Please be aware that if we have a dispute with you, and a collections dispute is filed by us, the claim will include the recoverable cost of the merchandise, along with any additional charges such as damages, attorney fees, collection fees, and any additional and consequential losses such as loss of profit, future sales and interest charges.

Right of withdrawal

As per article 52, Italian Consumer Code, you have a period of 14 days from the date of the commencement of the contract (i.e. the day you made the payment) to withdraw from the contract, without giving any reason, and without incurring any costs.

As per article 59 of the Italian Consumer Code, the right of withdrawal is limited if the service execution has started. For a detailed overview of your withdrawal rights, please visit the Refund Policy.

Material contained in the website

The materials contained within the website and any third-party websites are provided ‘as is’ and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to the applicable law, we disclaim all warranties, expressed or implied, including, but not limited to, warranties of merchantability and fitness for particular purpose.

With regard to all virtual goods and services, we are only providing a service to you; no goods or property are being sold to you by us. We make no claim to the title in any of the goods or property or intellectual property rights therein. All such copyright, trademarks and intellectual property rights are acknowledged, including but not limited to Blizzard Entertainment, Vivendi Universal Games, inc., and their respective affiliates and subsidiaries (“the rights owners”).

With regard to the services (including so called “virtual goods”), we merely act as a third-party transferee of rights between the rights owners or original licensee and you, to the extent that the rights and obligations may be transferred, and you undertake to accept the transfer of such rights and obligations. No intellectual property interests are being transferred to you by us arising out of this transaction. We make no representations regarding the transferability, use, or ownership of the rights owner's intellectual property.

By signing this contract, you the customer declare to be aware that the use of Blazing Boost’s services may infringe the Terms and Conditions of other services you may use. In these respects, you are reminded that it is expressly prohibited under some rights holder’s terms of use to procure certain virtual items and levelling services which you acknowledge and where applicable undertake at your own risk. You, the customer, agree to defend, hold harmless, and indemnify us against any claims against either party made by the rights owners in relation to this transaction and the use of the rights owner's intellectual property. You further acknowledge your obligations under, and indemnify us against any claims, actions or losses you incur as a result of your violation of any rights holder’s terms of use and in particular any specific license termination provisions they may impose.

Where we have provided links and pointers to internet sites maintained by third-parties: neither BLAZINGBOOST SRL's, it's parent or subsidiary companies, nor their affiliates operate or control in any respect any information, products or services on these third-party sites.

Age required

In order to purchase any services from the website, you must be at least 18 years old.

COMMUNICATION

When you visit blazingboost.com, you are communicating with us electronically. You are thereby consenting to receive electronic communications from us. When we communicate with you, we may use a variety of different methods such as live chat, Discord, Skype or e-mail. When you communicate with us you further agree that any information you provide to us is truthful, factual, complete and may be relied upon by us.

OUR COPYRIGHT

You may not reproduce anything from the website, including but not limited to; text, logos, backgrounds, graphics, button icons, images, downloads, audio or video, data compilations and clips. Blazingboost.com is protected by the copyright laws of Italy, international copyright treaties and conventions, and other laws. All rights are reserved. You may not use anything from blazingboost.com without proper written consent from blazingboost.com. Any content presented on blazingboost.com (accessed through www.blazingboost.com or any other sub domains) may contain certain licensed materials. All rights are acknowledged. All original licensors of such materials may reserve and protect their rights in the event of any violation of this agreement.

OUR RIGHT TO REJECT AN ORDER

We reserve the right at our sole discretion to reject any order placed through the website. In this case the contract will not be concluded.

ACCOUNT SECURITY

You remain exclusively and solely responsible for the safeguarding of your account and the safekeeping all personal or sensitive data. You alone must take all necessary steps to prevent the theft of your account. In the unlikely event of the compromise of an account that is the subject of any dealings between us, we will use all reasonable efforts to resolve the matter.

YOUR SATISFACTION

In the unlikely event that you are unhappy with the service we provide, we would prefer that you tell us, not other people. We will use all reasonable efforts to resolve the matter including refunding of your purchase as detailed elsewhere in our refund policy.

ACCEPTABLE BEHAVIOUR

We will always treat you as a valued customer and with the respect that you deserve. Things sometimes go wrong, as we all know, but we will always do our absolute utmost to resolve any issues. In the meantime, however, we would appreciate that you refrain from spamming, making slanderous or libellous remarks, or threatening in us any way. Such behaviour is unacceptable and we would not subject you to this. We hope that you will show us the same courtesy.

BILLING AND We verify all billing addresses, e-mail addresses, and contact telephone numbers at time of purchase. To avoid disappointment please ensure all information provided is correct before submitting your order. All orders submitted with unverifiable e-mail telephone numbers will be automatically cancelled in the interests of fraud prevention. If you suspect this may have happened, you should contact us using the live help feature on the website, or with e-mail support listed on the website.

FURTHER ACCOUNT VERIFICATION

When ordering any services through the website, you may be required to supply additional information which may include but not be limited to a verifiable email address, or a facsimile of an official form of identification e.g.: passport, state ID or driver's license. Failure to provide such additional information where requested will result in cancellation of your order.

LICENSE AND SITE ACCESS

In consideration of you agreeing to the terms and conditions contained in this Agreement, we grant you a non-exclusive, non-transferable right to access and use the website and our services solely and to the extent necessary for the purpose of this Agreement.

The website, and/or all Information contained on, in or made available through the website and/or our services shall be collectively referred to as “blazingboost.com services” and reference to blazingboost.com services shall include any part thereof. Save and except as otherwise stated in this Agreement or with our prior written consent, you shall not and shall not attempt to, whether by yourself or by allowing any third party:

a. rent, lease, sub-license, loan, blazingboost.com services;

b. use blazingboost.com services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with or not authorised by this Agreement, or act fraudulently or maliciously;

c. collect or harvest any Information from blazingboost.com services or our systems or attempt to decipher any transmissions to or from the servers running any of the blazingboost.com services;

d. access any data or Information not intended for you, including without limitation logging into a server or an account which you are not authorized to access;

e. use any device, software or routine to interfere or attempt to interfere with the proper working of the website and/or transmit or distribute any malicious code, viruses, or harmful data into or through the website or any operating system;

f. misuse, abuse or hack into any aspect of blazingboost.com services in any manner whatsoever or otherwise compromise the integrity of our software or systems;

g. send, advertise or publish any unsolicited advertising or promotional content through or on blazingboost.com services; or

h. se blazingboost.com services in a way that could: (i) damage, disable, overburden, impair or compromise our systems, software and/or security; or (ii) interfere with other users’ use and enjoyment of blazingboost.com services.

Any breach of the foregoing terms shall be prosecuted to the fullest extent of the law.

SITE POLICIES

We reserve the right to change any website term, condition or policy with or without prior notification. It is your sole responsibility check the website for any published changes to these terms and conditions. By signing up for an account with blazingboost.com, or purchasing any merchandise or service, you are automatically agreeing to be bound by these terms and conditions. Any changes to these terms and conditions will not affect the services already purchased, but only the services purchased after the modification of these conditions

TITLE IN ANY INTERACTIVE ITEMS AND ACCOUNTS

For the avoidance of doubt BLAZINGBOOST (SRL) makes no claim to the title in any virtual items present on blazingboost.com. Payments to us are for our services and not for any virtual items. All virtual items brokered through blazingboost.com relating to any game are licensed by their respective original licensors and/or the property of the rights owner. We neither represent nor act as agent, or are in any way affiliated with the rights owner in this respect.

TOURNAMENTS

For the avoidance of doubt, we do not host, participate, endorse, promote, provide links to, or in any other way collaborate in tournaments staged by the respective game companies in respect of which games’ we offer services. We do not offer services to be used during tournaments, challenges, or for any kind of usage other than recreational and individual use.

PERFORMANCE OF OUR OBLIGATIONS

When you purchase certain blazingboost.com services, it is necessary for you to engage with us fully, using any and all available means of communication appropriate to the service, including but not limited to live chat, in a timely manner, in order for us to perform our obligations and fulfil the service in good faith and with due professionalism. If in our sole opinion you have not so engaged with us (“non-cooperation”), we may discontinue the service and you may forfeit certain rights to any refund on the basis of our being prevented from the performance of our obligations by you.

Blazing Boost