Genshin Impact Snezhnaya Exploration Boost

Once your order has been purchased, you will receive a chat confirmation from our support. Our boosters will start applying to take your order, and our support will choose the booster that fits you best. In the meanwhile, we can always chat 24/7 to answer any question or doubt you may have.  

Yes, always. You will constantly be in touch with our assigned booster through a group chat, and our support will be present to monitor the conversation. If you need quick help or intervention, you can message us directly or ping our support in the order chat. 

There's many ways to communicate with us, the fastest being our website livechat, called the Blazing Chat. You can access it from the bottom right of your screen. We are online 24/7/365 with no downtime, and you can message us even now if you want!

Therefore, there is no need to use any 3rd party chat software, but:

1. If you wish, you can synchronize your Blazingchat profile with your Discord or Telegram personal account, so you can chat with us from your favourite apps. It's very easy, just follow the instructions or browse the settings menu on the chat; or ask our support if you need help with it. 
2. In case of downtime or other circumstances, we are also available on Discord normally, with a real account you can exchange direct messages with. You can check our existing accounts at Contact us Today if you scroll down.

You can buy even without being logged in, but you are always asked to insert an email. In fact, your order will always be connected to a BlazingBoost account. This is because your account earns VIP experience points to level up and get discounts and gifts, Seasonal Rewards through our own Battle Pass system, and website credit as cashback  (“Blazing Points”) for extra discounts. 

Our best suggestion is to check if we have a global promotion up, or log your account if you're an existing user to check your VIP System, Seasonal Rewards, and cashback. Contrary to many competitors, we do not impose limitations on cashback usage (you can actually get a boost for free!) and our discount codes can be substantial.

Lastly, it is sometimes possible to complete a bulk purchase with more services in order to drop the price. Our support is always happy to assist and make this happen for you. 

1. The VIP System is our loyalty program that grants you permanent discounts, more cashback, periodical discount codes and much more benefits according to your activity on our website. All rewards are retroactive, so if you have used Blazingboost before the VIP system was introduced, your rewards have been added!
2. The Seasonal Rewards / Battle Pass system grants you EXTRA gifts and benefits in your favourite game. If you spend 200€ in a game, for example, you could expect a free service or similar.  We are very proud to be the first website in the industry to offer you gifts with such a system.

1. In general, every booster is tested multiple times per month and must sign a contract and verify their identity with us. No randoms. 
2. All boosters must show us to be now, or have been recently, in the top 1-3% of the game's leaderboards for their area of interest. For solo farming activities, the booster must prove to be fast and reliable before joining our roster. 
3. All orders must be completed manually, without any cheats or hacks, of course. Our supply management team constantly monitors every order and every booster to make sure your service is as safe as possible. 

The core answer is safety and peace of mind, with a super competitive price and rewards. When using Blazingboost, you are guaranteed to have a team of professionals who will pick the right booster for your order, ensuring a smooth service at a fair price. You won't experience random order abandonments, or shady price spikes after your payment. Those horror stories don't belong here. With over 13 years of activity, you can have a look at our Trustpilot to see how we work.

All of our services have an ETA, corresponding to an estimated completion and/or start time. Our admins update ETAs according to recent statistics. No false promises or lies!

However, we go out of our way to make sure your order is completed as quickly as possible, so even faster than the ETA. As soon as we see your order, all of our pros can apply to complete it, and we will also proactively message our most active and trusted players. After many years in business, we have developed lots of systems to start quickly, keep you updated, and compensate you in case of delays. Also, fast boosters are paid more and given extra rewards, ensuring they are incentivized to finish ASAP. 

Firstly, you can always transform your order into something else through a credit refund. Secondly, you can receive a cash refund if your order hasn't been started yet (no pro was assigned to it), or if the ETA has been doubled. We will also offer you a refund proactively if something is wrong with your order's completion. You can read about Blazing's Refund Policy here but you can also message our support, of course.