We primarily use Discord, as it is one of the most effective communication platforms, but you can also reach us on our website's Live Chat 24/7. After you buy our Dota 2 boost service, you should get in touch with us over Discord, at which point we will process your order and start looking for a booster.
In case of a Pilot type of service, we will keep you updated when the booster is found or wants to start working on your order so that you could approve the login and provide us with a security steam code so that a booster can unlock the account. However, if you bought a Selfplay order, once a booster is found, we will create a conference between you and him so that you two can chat and arrange a time when you want to play.
Also during the boost, if you need help with anything or if there are any issues, please don't hesitate to get in touch with our Discord support, they're available 24/7 and will assist you as soon as possible.