Trials Training Plan

• On this page, you can view the product's description and customize your order with Extra Options. You can add Voice Guarantee options, Coaching, add more runs, and a lot more. 
• After purchasing, we need you to kindly provide us your order information (such as the Guardian you want us to complete the service on, for example).
• In the meanwhile, we will get in touch on Discord to start working on your order! Our website's LiveChat can guide you on the way if you need help.
• We will match you with a pro that fits your needs and organise the service's start, keeping you up to date!
• Seeing as you are buying a Sherpa service, we will create a group conference between you and your assigned pro, so you can schedule and meet each other in game. Sherpas are always recommended for 100% safety, so you are purchasing the safest product available.
• In the meanwhile, our post-purchase support can always assist you in Discord DMs for any question, 24/7!

Trials of Osiris are only active during the weekend, Friday-Tuesday, when Iron Banner is not in rotation instead.

The demand for Trials services can also suddenly spike if the weekly rotational Adept weapon is very strong. As we want you to shop with a peace of mind, this paragraph explains you how we work behind the scenes during a Trials weekend. 

1. Our absolute priority is making sure you are Flawless by Tuesday. This is always possible unless you buy very close to the end of the reset. 
2. Our priority list is both chronological and dependant on Express or Preorder options. A non-express order bought on Friday and not done for 24+ hours is as important as a Super Express recent order on a Sunday. Our operators pay a lot of attention to every order!
3. With our strategies and control over our pro players' roster, we are able to complete most of our Trials orders within a few hours of reaching you on Discord. 
   However, certain weekends may have higher demand than usual, hence why our ETAs are a bit flexible. Getting 7 wins in a row may not always take the same amount of time, and some orders include more runs on more Guardians. This can influence the completion time and our queue.
4. At certain times of the day, our pros may be sleeping or less active. Therefore, there are portions of the day where we complete a lot of orders that were bought overnight or during slower activity periods.
5. If you are buying Trials a few hours before the end of the reset, please consider Express or Super Express options. The popups on the checkboxes always explain how any option works.
6. Choosing more runs with the Quantity bar will grant you a discount, but the ETA to complete the whole service is obviously increased proportionally. 

SERVICE SPECIFIC REFUND RULES

1. If your Trials order is not finished by the end of the reset, we can postpone it to the following Friday with top priority, or issue a refund in cash or website credit. Please understand that buying late into the Trials reset (example: Tuesday afternoon) will reduce the chances to complete your order in time. In order to avoid the refund process, we recommend to book your order in time or at least be ready to postpone it to Friday. 

2. According to the Adept weapon's demand, prices may fluctuate during the weekend. We are unable to refund pricing differences, so grab your run quickly! We always recommend locking in your Trials price with our preorder service, so you will have top priority for Friday-Saturday, too. 

3. If you purchase the service with the  "x1 Sherpa Pro" option, each Flawless run will have a 3 hours time limit, and the result is not guaranteed. We created this system to encourage our customers to try out Sherpas at a cheaper price than usual, to ensure your account is always 100% safe. This option is also a perfect fit for customers who have some PvP experience; sometimes x1 good Sherpa pro is all you need! However, we can't guarantee the result and there has to be a time limit, as our pro cannot try endlessly.
   Still, if your run is not completed within 3 hours of attempts, please contact us and we will try to find a solution, analysing the case. Usually, we will offer you to add more time at a super discounted price or we can grant a future discount. Outside of very exceptional circumstances, cash refunds are generally unavailable.

IN-GAME REQUIREMENTS

1. To enter Trials of Osiris, you must own the latest DLC (The Final Shape). 

2. Your Guardian must have completed the "Trials Access" quest, which requires you to have obtained 15 Crucible Ranks and achieved 50 Guardian Kills at least once in your Guardian lifetime.

3. 1970+ power level, without counting your artifact, is required to enter Trials. 

   Eventhough 2000+ is the optimal value to compete against other players in Trials, if you do not meet this requirement, you'll need to select the correct extra option according to your current Power level. Your order will be harder but still completable.